Archive for the ‘Lead Generation’ category

Sometimes We All Need A Reminder About Simply Addressing the Buyer’s Problem

January 7th, 2014

Look, buyer adoption and problem solving as core approach versus product education and market evangelism is not easy. Sometimes we even need to be reminded of why this is so critical and so powerful. I got a call last week from a friend who is working with a technology company looking at doing a new product launch. They wanted to leverage social marketing to boot-strap their launch. We spend so much time on the complexity of our client’s disruptive technologies that I forget that sometimes it is about simply being a better way to build a market.

We, Social Gastronomy, are better at building markets today because we have built upon our experience doing it the traditional way for a lot of years. I was researching marketing over the web for an advertising firm in 1994. The internet class gave out disks with Netscape release .9 beta. Not sure which is scarier – how long ago in regards to Netscape or the fact we used to call it advertising. We funded the start of Social Gastronomy with a couple of engagements with myself as acting part-time CMO for several start-ups and Joanne doing the social marketing execution. I have been bootstrapping early stage technology companies marketing almost my whole career. I started with fax marketing in 1993. When digital marketing was just fax; pre-internet, pre-email. The communications technologies may evolve, the buyers have gotten much smarter, the information may have gotten more overwhelming, but at the end of the day; we are in the people business. We are here to help understand, connect with, and assist our buyers in solving a problem. Whatever problem THEY think they have. Sometimes, you just have to step outside of your box and remember it is about their problems and their context. So here is a part of my response to how we can help bootstrap a market launch…..

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BtoB Lead Generation is Wrong

August 22nd, 2013

What we call “lead generation” today is really short-hand for multiple processes, none of which is “lead generation” and all of which is causing major headaches for BtoB companies today. This short-hand is actually the root cause of the declines BtoB technology companies are seeing in “traditional lead generation” channels. In reality, leads are the outcome of a several step process. With the changes in buyer behavior over the last couple of years, digital has really split our “pipeline” into 2 separate distinct staged funnels.

First is the awareness marketing funnel which is pretty simply the goal is to get prospective buyers aware of our solution and hopefully our brand of solution. Almost all lead generation activities fall into this pipeline – anything with a campaign (email, search, direct), PR, shows, etc. The goal is to now get them to come to our website for education and conversion. In short, we use our websites now to qualify on interest.

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The Value of Old-Fashioned Tradeshows Without the Headaches

June 7th, 2011

Social marketing is a better bridge between brand marketing and sales than direct marketing. More effective for targeting and qualifying “Likely” buyers than:
• Web Marketing / SEM/PPC
• Lead Generation / Telemarketing
• Marketing Automation /Email Marketing / Newsletters
• Webinars / Tradeshows / Events

Think of Social as the new version of a “Old-Fashion Tradeshow in the Cloud” without the headaches; I can sit in on presentations from experts, I can connect with my peers, I can get the latest news, and I can browse the vendors to see what is new. Buyers used to self-qualify their interest by taking the time and money to attend. Now, you can self-identify based upon what groups you join and how you participate online.

Tradeshows were great (now just ok), but you had to get on a plane and spend a few days to get the value. The web disinter-mediated a lot of this, but vendors got savvy in web marketing which is now killing the value as everyone is creating a huge amount of noise that makes it hard to get good, unbiased information. Now, add email marketing and marketing automation and it takes it a step further; allows them to drop all of their marketing stuff into your email box. As a result, buyers are insulating themselves from all of the noise and extraneous vendor marketing and sales approaches; not answering phones, emails, etc. Some companies are even taking it to an extreme and now banning sales people from calling on them.
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