For “new” technologies, especially where it is a strategic problem with complex moving parts, lots of people involved, going to cause disruption to the existing business processes to get to fix. May even involve fixing other things. Now add that not everyone agrees as to what the issues are, information is hard to find, very technical, very complex organizational impact, different levels of knowledge on the decision team AND you can wonder why the buying cycle is slow or stalls in no-decision. AND that is when they have connected with you. Imagine what it is like when you are just starting out and you are trying to research what to do to fix a problem in your business.
Archive for the ‘Problem Adoption’ category
Disruption and Adoption Are Confusing the Real Issue
February 3rd, 2014It starts with the dreaded question in the pitch meeting. Usually slide #2 of your supposed 5 slide deck. “I think I get what you do, how are you going to build a market?”
You, at that point, will discuss the extrapolated X number of companies that fit the target, talk about your percentage that of the available that you would like to have within Y years, and then talk about all of the mechanics that you plan on driving to get that percentage at Z cost per customer in acquisition costs. Numbers are actually irrelevant since the person who asked the question won’t really believe your answer; they just want to see if you understand the variables to the formula.
What is really hidden in the question is the assumption about how expensive it is to build and develop a market. They are looking for your Go-to-market strategy, but really they are looking for your built-in short-cuts. They are looking for ways that you can short-circuit the standard investment model for building a market.
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Key to Your Buyer Adoption Problem
January 14th, 2014The key to buyer adoption is to understand the context of the target buyers’ needs as “what tangible business problems the product will be able to assist them in solving?” For uneducated and unaware buyers, how do they know they need your product? If they only “know” their pain and are struggling to figure out the underlying problem causing that pain, how do they make the leap to your solution? Especially if it is an unique, disruptively differently innovation pre-market? Word-of-mouth? Sales relationships one-by-one? Carpet-bombing email campaigns? PR? Search?
The premise is that you will find them, they will become aware of your company, they will connect the dots to their issues, and get everyone involved in the decision on board to buy. Compound that with getting industry standard language, cohesion amongst emerging “lesser” competitors, critical mass of satisfied customers and you realize building a market for your disruptively innovation is long, costly, risky, and difficult.
The real challenge for your buyers is that buying your technology is not necessarily the same as solving their operational problem. Continue reading “Key to Your Buyer Adoption Problem” »
5 Leading Questions for Disruptively Innovative Companies
December 15th, 2013If you haven’t read my last post Innovators Dilemna http://www.socialgastronomy.com/?p=1939, this post is going to be a nice list of questions that are nice to think about in your spare time; between 9:02PM and 9:17pm on Sunday night after the kids go-to-bed and before your prep for the week.
If you have read that post, you will be coming to the conclusion that you need to fix buyer adoption NOW. Its not a nice to fix, but a must fix if we are going to monetize this amazing technology we created. You have come to the uncomfortable realization that nobody buys technology these days. They buy solutions to fix major problems that they cannot fix on their own. Must have purchases or die. You are NOT in the technology business, but in the MUST FIX OR DIE business. So, with that said, what are the 5 leading questions that you MUST FIX OR DIE for your Disruptively Innovative, but Complex business?
1. How do we find more opportunities? In-market would be nice if we ACTUALLY had a market yet, but we need a more effective way to scale finding more pre-market opportunities before our sales team runs out of people in their networks.
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