Archive for the ‘Social Marketing’ category

Sometimes We All Need A Reminder About Simply Addressing the Buyer’s Problem

January 7th, 2014

Look, buyer adoption and problem solving as core approach versus product education and market evangelism is not easy. Sometimes we even need to be reminded of why this is so critical and so powerful. I got a call last week from a friend who is working with a technology company looking at doing a new product launch. They wanted to leverage social marketing to boot-strap their launch. We spend so much time on the complexity of our client’s disruptive technologies that I forget that sometimes it is about simply being a better way to build a market.

We, Social Gastronomy, are better at building markets today because we have built upon our experience doing it the traditional way for a lot of years. I was researching marketing over the web for an advertising firm in 1994. The internet class gave out disks with Netscape release .9 beta. Not sure which is scarier – how long ago in regards to Netscape or the fact we used to call it advertising. We funded the start of Social Gastronomy with a couple of engagements with myself as acting part-time CMO for several start-ups and Joanne doing the social marketing execution. I have been bootstrapping early stage technology companies marketing almost my whole career. I started with fax marketing in 1993. When digital marketing was just fax; pre-internet, pre-email. The communications technologies may evolve, the buyers have gotten much smarter, the information may have gotten more overwhelming, but at the end of the day; we are in the people business. We are here to help understand, connect with, and assist our buyers in solving a problem. Whatever problem THEY think they have. Sometimes, you just have to step outside of your box and remember it is about their problems and their context. So here is a part of my response to how we can help bootstrap a market launch…..

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Open Letter to CMO’s – Social Target Marketing for Complex Sales

September 26th, 2011

I’m not sure if you saw the “Open Letter to CMO’s” in the Social Executive Council.  The feedback we’ve received is that the post is helping to build your own business case to address the impact that social is having on the purchase behaviors in your industry, in particular those with a very complex buying/selling process.

With that in hand, many of you have now asked me to share our approach, to arm you, as the internal advocate, for the conversations you need to have within your organizations as to why social target marketing is more critical than ever.

At a high level, social target marketing is about how we can build better relationships with likely buyers to create new opportunities for our business that we’re missing out on today.

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Recent Social Executive Council Post: Social Effect versus Business Affect

July 8th, 2011

Why are we treating social so differently than the market disruptions that we’ve lived through before? I feel as though I have actually contributed to this problem. I have been evangelizing that social is different. I am now seeing the impact over the past few weeks through my conversations:

  • Why have so many executives asked me how they too can become a “social” subject matter expert? That somehow, by virtue of reading the right blogs, by attending the right events, by getting other SMEs to share their wisdom, they too could become the “guru” within their company or for their clients?
  • Why it is so difficult for smart, experienced senior executives to absorb social as an innovation, as a market transformation?
  • Why are these same senior executives who in the past would clearly lead the charge within their organizations now deferring and abdicating their role in this process?

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