Posts Tagged ‘organizational hierarchies’

Building an Effective Online Corporate Community

January 20th, 2011

What is the right balance between peer-to-peer engagement and corporate control in managing an online community? Are communities supposed to be democratic and open forums of communications? Will you lose participants if you try to apply structured governance of your community? Is there a formula for balancing the rights of the participant and the community owner?

Having run several communities over the last few years and then obviously providing consulting on developing communities; my 2 cents worth is that there is a standard “community” template and hard, fast rules about how to run communities.

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