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Social Market Insight Questions

Complex Buying

  • Who is Target Buyers? Who Influences?
    • Economic Buyer
    • Technical Buyer
    • Administrative Buyer
    • Functional Role Influencers
    • Outcome Stakeholders
  • Why Buy? Differences in Motivation?
  • How Buy? Differences in Approach, Motivation, or Process?
  • Where Buy? Where get educated? What sources do they trust for information?
  • What Buy? Competitive Solution Options and Differences?

Social Target Marketing

  • Market – How big is the opportunity for social marketing in my market? Are we effective in reaching our market with our participation over public social networks? What are we missing?
  • Competition - How are we doing compared to our competitors? How do we reach the market more effectively? • Success – What else do we need to actually create opportunities from social marketing?
  • Resources – Do we have the right resources on board? Can we train our people? Do we need to hire? What tools and software do we need?
  • ROI – How much will I have to invest? How long till I get a return? How do we measure success? How do we manage the risks?